Most Bramble Living pieces are made-to-order to ensure fresh production and full customization. Selected items may be available as ready stock depending on availability.

Our standard lead time is 6–8 weeks, depending on the production queue and design complexity. Choosing out-of-stock fabrics falls outside of our control and may extend the schedule.

Yes, we require a 50% deposit of the total transaction value to confirm your order. Payments can be made via bank transfer or via EDC at our showroom (EDC fees apply).

You can reach out to us via WhatsApp, Instagram, or email to speak with a representative.

Yes, most items featured on our Instagram can be reproduced upon request. Our team will help confirm specs and customization. We are available to assist with updates, guidance, recommendations and any additional questions.

Yes, partial delivery can be arranged. Please coordinate with our team in advance.

Yes, we deliver across Indonesia and internationally through trusted partners. Fees and timelines depend on location. Deliveries within a 30 km radius from the Bramble Living showroom are complimentary.

Some remote or restricted access areas may require special arrangements. Our team will assess the location details to ensure safe and proper handling, especially for destinations within Bali that are reachable by our logistics team.

Yes. We provide installation service, especially for large items.

Prices exclude tax. Shipping is calculated based on destination and size. We offer free delivery within 30 km of our showroom.

Our team will do our best to coordinate based on your preferred timeline and our delivery schedule.

Yes. Catalogue items can be customized in fabric and finish. Bespoke designs are subject to approval and may incur additional charges.

We’re finalizing our official catalogue. In the meantime, you can request the latest PDF selection from our sales team.

Yes, we offer design consultation and layout support to help you plan your space with Bramble Living pieces.

For custom projects, yes. Our team can provide sketches or mockups once designs are approved.

Yes, we serve both residential and commercial clients including hospitality, villas, and offices.

For large-scale orders, please contact our team to discuss B2B rates

Absolutely. We welcome collaborative projects and offer tailored consultations.

Yes, you can view samples of past work via our team or on our website/social media.

Yes, we’re open to special production partnerships. Contact us to explore options.

We use solid mahogany and teak (by request), complemented with high-grade plywood construction, premium fabrics, and signature coatings. Full options available via sales.

Yes, all Bramble Living items are proudly made in our own factory in Solo, Central Java, Indonesia.

Avoid direct heat, clean with soft materials, and follow our care guide for best results. You can visit our care guide here : Bramble Living Product Care Guide (PDF)

Our products are crafted with a mix of hand-finishing and advanced machinery to ensure precision.

Yes, we use CNC machines and other precision tools to maintain quality. Bramble Living is one of the first in Indonesia to adopt this technology.

We primarily use solid mahogany and teak, complemented by high-grade plywood for structure.

Yes, we provide warranty coverage for structural integrity and manufacturing defects. You can find our full warranty terms & conditions here: Bramble Living Term Conditions

If you have any further questions, feel free to chat with us via WhatsApp.

Please report within 24–48 hours with photos/videos. For long-distance deliveries, unboxing videos help with verification.

Once the damage is confirmed, we will coordinate a repair, replacement, or appropriate solution.

Contact our team with your order details and supporting documentation. We’ll guide you through the process.

Reports should be made within 48 hours of delivery to ensure proper handling.